The door that never closes. A doctor is on the emergency floor round the clock, every day of the year — for chest pain at 2 am, a child's fever that won't break, a fall, an accident. Stabilise first, then move seamlessly to the ICU, the ward or the right specialist.
यह दरवाज़ा कभी बंद नहीं होता। साल के हर दिन, हर घंटे इमरजेंसी में डॉक्टर मौजूद हैं — रात दो बजे सीने का दर्द हो, बच्चे का न उतरने वाला बुख़ार, या कोई चोट। पहले हालत सँभालते हैं, फिर आईसीयू या सही विशेषज्ञ तक पहुँचाते हैं।
Each animation shows what is happening in the body and what helps. They explain; they don't replace a doctor's visit — if you are worried, book an OPD visit, or come to our emergency, open 24x7.
If an adult collapses and is not breathing normally, call for help and an ambulance first. Kneel beside them, put the heel of one hand on the centre of the chest with the other hand on top, and with straight arms push down 5 to 6 cm, hard and fast — 100 to 120 times a minute — letting the chest rise fully each time. Keep going until help takes over or they start breathing normally, and use a defibrillator (AED) if one is available.
How we help: Doctors are on our emergency floor 24x7, with resuscitation, ventilator support and an ICU in the building, and we can help arrange an ambulance.
Pressure, tightness or pain in the centre of the chest lasting more than a few minutes, often spreading to the arm, jaw, neck or back, with sweating, breathlessness, nausea or light-headedness. Women, older people and people with diabetes can have milder or unusual symptoms. Do not wait or drive yourself: call an ambulance or get to the nearest emergency straight away — every minute of delay costs heart muscle.
How we help: Our emergency does an ECG within minutes of arrival, stabilises heart attacks with the ICU, and arranges onward transfer when a procedure is needed.
Yes — a doctor is on the emergency floor every hour of every day, the lab, X-ray and CT scanner run round the clock, and the ICU is in the same building. Over 1,000 emergency visits this year.
No — treatment starts first. Bring the card or details when you can; our desk sends the intimation to CGHS, Delhi Police, UP-ESIC or your TPA while treatment is already under way.
Ambulance assistance is available — call the hospital number and the emergency desk coordinates it. If the patient is critical and a vehicle is already at hand, do not wait: come straight in and call us on the way.