Families paying for their own care — more than two-thirds of our OPD visits, over 7,700 since January this year. No card, no referral, no file to open. You walk in, you see the doctor.
अपने खर्च पर इलाज कराने वाले परिवार — हमारी ओपीडी के दो-तिहाई से ज़्यादा मरीज़। न कार्ड चाहिए, न रेफ़रल, न कोई फ़ाइल। आइए और डॉक्टर से मिलिए।
Consultation charges are told to you at the counter before you pay. If admission or surgery is advised, you receive a written estimate first and a person who sits with you and explains it — what the room costs, what the procedure covers, what could change it. Your final bill is itemised, and you can question any line on it. If the estimate needs to change mid-treatment, we tell you before it does, not after.